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AmeriHealth New Jersey takes steps to help members affected by Hurricane Fiona and Ian

By September 28, 2022January 20th, 2023Company News Member Resources Press Releases

Palm tree at the hurricane, Blur leaf cause windy and heavy rain

Cranbury, NJ — September 28, 2022 — AmeriHealth New Jersey is taking extra measures to help its members affected by Hurricane Fiona and Ian.

  • For members impacted in Puerto Rico, AmeriHealth New Jersey will alter some of its policies through October 17, 2022.
  • For members impacted in Florida, AmeriHealth New Jersey will alter some of its policies through November 29, 2022.
  • For members impacted in Georgia, North Carolina, South Carolina, and Virginia, Independence will alter some of its policies through October 28, 2022.

Specific steps include:

  • Waiving precertification, referral, and hospital admission requirements for medically necessary care for fully insured members. AmeriHealth New Jersey is also working closely with self-funded groups to ask for their flexibility in waiving these same requirements.
  • Working closely with hospitals, doctors, and urgent care facilities to ensure members who may not have access to their usual physicians and facilities have access to emergent and urgent care services anywhere they need it.
  • Lifting prescription refill restrictions, such as the “refill too soon” limit, and allowing members who receive prescriptions via mail order to get prescriptions at a retail pharmacy.
  • Providing replacement of medical equipment or supplies for members.
  • Offering free confidential counseling service and other resources to employer customers through Magellan Health Services for employees coping with stress and trauma they may have experienced as a result of this emergency situation. Additionally, Magellan is offering a toll-free Information Resource Line, available 24 hours a day, seven days a week for all AmeriHealth New Jersey members, to help callers cope and maintain good mental health during the recovery. Members can access this information at 1-800-327-7451.

AmeriHealth New Jersey members with questions about care and medication needs are encouraged to contact the company’s Customer Service team at 1-888-YOUR-AH1 (1-888-968-7241). AmeriHealth New Jersey employees can ensure that members have uninterrupted access to the health care services they need during this emergency situation and the aftermath.

AmeriHealth New Jersey members can also access their personal health information and find and print replacement ID cards at amerihealthnj.com.

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Carly LePore

Carly LePore joined AmeriHealth in 2018 where today she serves as the organization's Corporate Communications Manager. She plays a key role in protecting and promoting the AmeriHealth New Jersey brand by providing strategic counsel on matters related to media relations, speaking engagements and public appearances as well as internal associate communications.

As a member of AmeriHealth’s Diversity, Equity, and Inclusion Council, Carly plays an integral role in helping cultivate a welcoming and inclusive work environment within the company.

Carly brings more than a decade of experience in public/media relations as well as corporate and associate communications. Carly earned her B.A. in public relations with a minor in sociology from Quinnipiac University in Connecticut.