CRANBURY, NJ – March 13, 2026 – As health needs change with age, getting timely care can feel overwhelming. Some members even put off getting regular care because they don’t know where to begin. That’s why AmeriHealth is sharing simple steps its Medicare Advantage members can take to get the care they need, when they need it.
Helping members understand when to use primary care, telehealth, or other care options can improve access, save time, and reduce stress.” said Donna Raziano, network medical director at AmeriHealth. “Clear care navigation plays an important role in reducing gaps and delays in care.”
What to do first to stay on top of your care
AmeriHealth encourages Medicare Advantage members to start with a few simple steps to make getting care easier.
- Choose a primary care provider (PCP), make sure AmeriHealth has their information, and schedule an annual visit.
- Stay up to date on routine screenings, vaccines, and wellness visits. They’re quick to schedule and can help prevent more serious health issues down the road.
- Make sure prescriptions are always on hand. Look into 90‑day supplies or mail‑order options.
What to ask when you need care quickly
If a member asks the right questions, they may be able to get the appointments they need sooner and avoid delays. It’s also important for members to be clear about their symptoms and what they need when calling to schedule care. Some questions they can ask, include:
- Is there a same‑week or cancellation appointment available?
- Can this visit be handled through telehealth?
- Should I see my PCP first, or would urgent care be appropriate?
- Is there someone who can help coordinate my care or next steps?
Knowing where to go for care can help you save time.
Choosing the right place to get care can help members get the treatment they need faster.
- Primary care providers are best for ongoing concerns, preventive care, and referrals.
- Telehealth is a convenient option for many common conditions, medication questions, and follow‑up care.
- Urgent care is appropriate for issues that need prompt attention but are not emergencies.
Extra support is available and easy to access
Caregivers and members managing chronic or complex conditions can get additional help from AmeriHealth to coordinate appointments, medications, and follow‑up care. AmeriHealth has Member Health Team and Health Coaches available to help members understand their benefits and find the quickest path to care.
“By offering care navigation and personalized support, we help members and caregivers better understand their benefits, coordinate care, and get the support they need to stay focused on their health,” said Dr. Raziano.
Medicare Advantage members can get help navigating their care options by calling the number on the back of their ID card or visiting the AmeriHealth member site at amerihealth.com/login for additional resources.
About AmeriHealth:
For 30 years AmeriHealth HMO, Inc and AmeriHealth Insurance Company (collectively AmeriHealth) has been dedicated to enhancing the health and well-being of the people and communities we serve. AmeriHealth gives our members peace of mind knowing we have people who care, solutions that work and next-generation technology to handle all health care needs. We offer a large network, robust health and wellness programs, and a wide range of affordable health plans to meet the unique needs of individuals, businesses, municipalities and organizations across New Jersey, Pennsylvania and select regions nationwide. We also offer administrative services to self-funded groups. Named one of the Best Places to Work for the past 14 years, AmeriHealth is headquartered in Cranbury, NJ. For more information visit amerihealth.com.
AmeriHealth Medicare coverage issued by AmeriHealth Insurance Company of New Jersey.
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Website last updated: 3/5/2026
